We are here to help! Contact info@tutumnet.com with your questions and we will get back to you within 24 hours. 

 

Frequently Asked Questions

Who can be in my support network?

Friends, Parents/Family and Healthcare providers you want to support you on your life journey.

 

How do I set up my network?

You will need to set up your network by entering their contact details. They will be contacted and will need to confirm they want to participate.

 

How do I edit my network?

You can see who’s in your support network by selecting Settings and then Network. On this screen you can edit or delete your support network. Remember you need at least one person in your network.

 

When will my support network be contacted?

The support network will be contacted when you have consistently missed your self-care goals, as indicated in tha table below. The doctors in your network will receive an email and your care takers/parents and friends will receive a text. This communication will be sent at 11:59pm.

 

How does TutumNet determine if I have missed my goals?

If you have missed your goal your daily score for that goal will be 0%, if you have met your goal the score will be 100% and if you have partially met your goal the score will be 50%.

 

How does TutumNet decide when to contact my network?